Refund and Cancellation Policy
At Wilson’s Garden of Hope Continuing Education, we value your professional growth and strive to provide meaningful learning experiences. To ensure fairness and transparency, the following policy outlines how refunds and transfers are handled.
Participant Cancellations
Full Refund: Participants who cancel at least 14 business days prior to the start of the course will receive a full refund, minus a $25 administrative fee.
Partial Refund: Cancellations received 7–13 business days before the course start date are eligible for a 50% refund.
No Refund: No refunds will be issued for cancellations made less than 7 business days before the course start date, or for non-attendance (“no-shows”).
Course Transfers
Participants may request to transfer their registration to another course of equal or lesser value one time only, if requested at least 7 business days prior to the original course start date. Transfer requests made within 7 business days of the course may be denied or subject to an additional fee.
Course Cancellations by Provider
If Wilson’s Garden of Hope must cancel or reschedule a course due to unforeseen circumstances (e.g., instructor illness, low enrollment, or inclement weather), participants will be offered:
Processing Refunds
Refunds will be issued within 10 business days of the approved cancellation using the original method of payment.
Digital and On-Demand Courses
Refunds are not available once digital or self-paced course materials have been accessed, downloaded, or opened.
For cancellations, transfers, or questions, please email trainings@wilsonsgardenofhope.com or call (706)-496-2856 during business hours,, (Monday-Thursday, 0900-1200, 1:00 p.m.-5:00 p.m.).
